It still did not start. Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. Whether your vehicle is brand new or pushing 200,000 miles on the odometer, bring it into a Firestone Complete Auto Care near you to make sure its getting the preventative maintenance it needs at the right time. Text STOP to cancel, text HELP for help. Change Store. No more ignoring. Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. What is Costco's tire replacement location policy? Easily schedule an appointment at one of our 1,700 locations - Open late and on weekends. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The customer 22 April 2023 took my 2009 Dodge Ram 1500 in for an Engine Tune-Up Service/Tire Pressure sensor repair. What services does the Costco Tire Center provide? How are Costco.com tire orders delivered and installed? Download the free app today. When your car works, everything works! Subject to in-store equipment availability and employee qualifications to align vehicle. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our store. The difference put back on my card. View our privacy policy. Your distance capability may be less, or more, depending on your specic operating conditions. Clinic Appointments Schedule an appointment at The Little Clinic to receive any of our available vaccines or injections, renew a prescription, treat a minor injury and more. Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. The "online/app only prices are either never honored or are in reality the actual cost. There's an issue with your submission. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. Click Finalize Appointment. Youll receive a confirmation email immediately, and youll also get a reminder email the day before your appointment. From oil changes to tire services, Firestone Direct has you covered. New patients are generally accepted by Marilyn Firestone, LPC. Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first. Directions Can you fill a car with the engine running? Its important to register your tires for the unlikely event of a recall. The difference put back on my card. Do not replace or mix RFT with conventional tires, unless on an emergency/temporary basis. By continuing to browse our website, you agree to use these cookies. I did I didnt realize that they had damaged my oil filter adapter housing until March 27 when I took it in for an oil change after the oil change light came on. Our experts install more than 800,000 car batteries a year, We handle over 9,000 alignments every day. so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. Learn the best refueling practices and what can happen if you refuel with a running engine. Today, Firestone is one of the world's leading and most trusted . Never dealing with Firestone and their careless workers again. I think is very fair. This refund is not to be combined with any other offer or used to reduce outstanding debt. Take the guesswork out of tire shopping with our Tire Decision Guide for a perfect match no matter your driving preferences. Dropped car off with specific instructions to replace front two tires. Then, consider your ride renewed, completely. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. You can count on FCAC to make the process of purchasing tires for your vehicle simple and straight-forward. I paid 908.00. If your tires were produced in 2000 or later, the last four (4) digits of the serial code identify the week and year of production. Check the air pressure in your tires (including spares) monthly and before long trips or carrying extra weight. Before I even left the lot I let them know. Took it in a 2nd time for them to tell me they don't know where the leak is coming from, and that I need to get my engine steam cleaned. If you find a better price within 30 days of purchase, well refund you 200% of the price difference. Take care of your car, and itll take care of you. Some punctures may be repaired under certain restrictions and prescribed procedures. After all, we're drivers too! Available on iPhone and Android. From drivetrain services We can inspect and remove your old, dirty filters and install new ones, so you and your engine can get the fresh air you need while driving. For an immediate refund, stop by the Costco Wholesale Tire Center when the tires arrive. A/C. Use our Store Locator to look up your tire dealer's contact information. A functioning Tire Pressure Monitoring System (TPMS) must be used with your RFT. I had a complete vehicle inspection with oil change on 01/28/23. No tire, regardless of its design or quality, is indestructible. Store Once you log in, you can search for a location to schedule your appointment (if you ordered new tires on Costco.com, you should select the same location where your tires will be delivered). This is my 5th notification. No one called. If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. March 28 2023 invoice number 208644 tires and life time alignment droped truck off for 1.00 appt 2.40 got call it was done went picked truck up went home I was putting center caps back on rims when I realized the valve stems had not been changed and further inspection the tire alignment had not been completed so I called I got money back for valve stems and labor but had to drive 45 min back the next day for alignment because a tire tech did not do his job to specs and turn it over to next technician so he could compleet his.In differerent sennerol some one gould get hurt. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. Note: Maximum distance values are determined under controlled conditions, which may vary in actual use. Firestone Commercial Truck Tires. Subsequent second visit must occur within one year of the original service. Please call store to confirm availability. an everyday sedan or slick sports car, Learn if premium gas can get you better mileage and the best ways to improve fuel economy. Sticking to your vehicle's maintenance schedule matters. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. With 1,700 Firestone Complete Auto Care Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. For example, if only one tire needs to be installed, it will be installed on the rear of the vehicle. We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. This time extension does not affect the protections or remedies the buyer has under other laws. Thinking of skipping that vehicle inspection? I paid the price and when I went to pick the car it was not fixed. We believe that when it comes to helping your engine run its best, there are two things you shouldn't forget about: car batteriesand oil changes. Then after 20 minutes or so my car went dead on Katy hwy. If they do find a maintenance or repair problem, they won't take any actions without talking to you first, so you're never surprised with unexpected repair costs. And that? Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. Marilyn Firestone, LPC is a counselor in Saint Louis, MO. Whether you need all-season truck tires or high-performance car tires, we've got the right tires for your vehicle type, driving style, climate, and budget. By continuing to browse our website, you agree to use these cookies. This is only a job for a qualied tire service professional. Here are some of the recommended services your car might be due for: An expert technician will remove and replace your motor oil, recycle your used oil and oil filter, inspect other essential filters, top-off windshield fluid, and perform a 19-point Courtesy Check. Thanks for listening. If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. We are unable to cancel tire orders that have already been shipped and are in transit to your local Costco Wholesale Tire Center. Message and data rates may apply. If you cancel within 24 hours of the scheduled start time for the Job, you may be charged a fee of $30. Our professional technicians believe in truly complete auto care. With first-class auto repair, maintenance, and tires from your local Firestone Complete Auto Care, your car can live a better life. I should have been charge 1 hr labor only. Replaing both drums with the holes over the drum brake adjustors. For Customers Modifying Appointments Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. Want your work to make a difference? If youd like a text message reminder, check the appropriate box and select your Mobile Phone Carrier. By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. Sign up to receive offers and promotions in your inbox! By continuing to browse our website, you agree to use these cookies. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. well strive to provide unparalleled auto services. A real solution. *This guarantee extends to the Customer, within thirty (30) days after the date of purchase, a refund of 200% of the difference between a competitors current, delivered non-sale price and the price of the same tire purchased from a Bridgestone company-owned store. When I inspected the repair at home, both drums could not be removed and the hole to adjust the tension of the brake shoes was not over the adjustor wheel. Consent not required to be considered for employment. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. I was charged 442.36 at the time of my visit and 149.00 the following On April 12, 2023 I brought my car to 7426 Cantrell Rd. It must be a size authorized by the vehicle manufacturers. 2022 Bridgestone Americas Tire Operations, LLC. I was heard something like "They're Russian". Store Learn your vehicle manufacturer's recommended maintenance schedule, and visit your local Firestone Complete Auto Care today for your routine maintenance service needs. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.. That makes taking care of your vehicle amazingly simple. *, We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).**. We bring Auto Service direct to you with our mobile service vans. work hard to keep your vehicle performing its best. Lifetime balance is only warrantied so long as originally balanced tire remains on wheel. I did get a late fee 1st time, because I did not know my due date. Replaing both drums with the holes over the drum brake adjustors. Submit a complaint and get your issue resolved. Bridgestone Americas. We have a policy to always install the least worn tires to the rear axles on the vehicle. I dropped it off after waiting all day for it I get a call that is wasnt ready the oil had been changed but they didnt know how to get the oil filter off. At 3:26, they called me back to inform me that the vehicle was finished. Visit your local Firestone Complete Auto Care for high-quality auto repair, maintenance, and tires. All visitors are advised to consult with the Access Office at (609) 258-5737 for details prior to arrival. From a new set of tires to an oil change, alignment to brakes, were the complete auto repair package thats committed to helping keep your car running newer longer. View our privacy policy. Your local Costco Tire Center team will be glad to discuss any of these services in-depth. If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. So you can stay prepared for whatever the road brings. After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. If any service is needed, we'll perform a complete brake fluid exchange. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. Naomi Wade Acc't # [protected]. My car sat all afternoon & night Friday, & all day Saturday. If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. Learn the importance of vehicle inspections and whether you really need one. Search text is invalid. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. This discount cannot be used to reduce outstanding debt. Clients are able to reschedule and cancel upcoming appointments by clicking on the Change/Cancel Appointment button in their confirmation email. This site is dedicated to consumer tires for cars, trucks and SUVs. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. RFT can be rendered unusable due to a puncture or other road hazard as well as from improper tire pressure maintenance. I will not go back to that store as I cannot have them breaking my car further. Fresh, new oil helps keep your engine lubricated, clean, and at the right temperature. These guarantees do not in any way alter the provisions of the "LIMITED NATIONWIDE SERVICE WARRANTY" with regard to the warranty on service or auto parts. For additional details pleasehead to our Tire Siteand select your warehouse location to view the tire warranty and Tire Center FAQs. As for the service records, please use the 'contact us' from the website and ask to be passed to the developers (reference this email) and we can work with you to get all your service records. # Reflects promotional pricing. We'll take it from there. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. But no more games. Repay me $789.54 for the damage they caused to my van. If you have further questions concerning Tire Warranties please contact Technical Services at 1-800-847-3272. Download the free app today. The Priced Right promise gives you complete confidence that Firestone Complete Auto Care will match any current, locally advertised price on tires. If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. Because these tires ride so well even without ination pressure, the TPMS may be necessary to alert you of an ination pressure loss condition. When it's time for a new battery or quick oil change, come see us. Unfortunately, some stores do not recognize appointments made via the app. Customer must provide a current, local advertisement. Instead of Googling "emergency dental surgeon near me" and attempting desperately locate someone who comes unrecommended, call our 24/7 dental practitioner hotline. When I picked up my truck and turned my A/C on I noticed a weird smell coming from the vents and turned my A/C off. You can find the exact tires for your vehicle as set by the tire manufacturers righthere. we can handle it. Littleton, You may modify your Job at any time, subject to the following. If you have further questions, please visit ourTire Site. Can be compared to competitor's Buy 3, Get 1 offer. You may also contact Customer Retention toll-free at 800-440-4167. You may cancel a scheduled Job at any time, subject to the following. Reasons may include, without limitation; the Technician does not have access or permission to work on your vehicle at the location you provided; the location is not fit for performing automotive services (e.g., hill or uneven surface); or the information you provided with respect to your vehicle is inaccurate or incomplete. Enjoy. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. Check back soon! Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. Learn about tire features and see suggested tires for your vehicle. No money for repairs? And thats the way weve been doing things for the last 95 yearshelping our neighbors get back on the road with confidence since 1926. Most parts and services purchased at Firestone Complete Auto Care are covered by a minimum of twelve (12) months or 12,000 miles, whichever comes first, with some parts and services carrying a different warranty. Consult your vehicle owners manual or contact the vehicle manufacturer before operating a vehicle that has a repaired tire. I responded same days, but now nothing. A real solution. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. We'll adjust your vehicle's wheel alignment according to OEM spec, as well as check your tire air pressure level. Firestone Complete Auto Care Stores. It may be necessary to have it removed from the wheel for a complete inspection. I took my vehicle in on Friday, April 14th to get a regular check up on my vehicle to make sure it's ok to drive out of town. On my . . for car troubles both big and small. $939.98 for 2 Tires. Wheel alignment services include inspection and adjustments to your vehicles steering and suspension system. I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. The end result is you get a notice to call the store. Our experts could help you save thousands with preventative maintenance. . Firestone Complete Auto Care Stores. Cost of refrigerant and recharging of the air conditioning system is not included with the warranty on air conditioner parts or air conditioner compressors. Visit your nearby Firestone Complete Auto Care for all your car care needs. Desired outcome: After learning that it cost too much to fix thr AC..
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