@MargaritaWleads this meeting every other day to check-in on any client issues we need toescalate to our developers, or to discuss any potential escalations and brainstorm together. Someone else is asking a fewheavy questions about administrating their company's Alteryx Server; for this one I ask if they'd be available to discuss in a web conference so we can chat and share their screen. Filter Found 4 of over 217 interviews Sort Popular Popular View full article Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find your market worth with a report tailored to you, No results found. Help us improve CareerBuilder by providing feedback about this job: Report this job Job ID: 20304_4281930323. Average salaries for Alteryx Executive Assistant: [salary]. Listed on 2023-04-30. She asks how things are moving with my escalations, and if there is anything that she can do to help. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. . This can sometimes be a bit tricky, but luckily for me @MikeA has made a pretty cool workflowto give the queue manager suggestions on how best to assign cases. per informarci del problema. an. The base salary for Software Technical Support Engineer I in companies like Alteryx, Inc. range from $81,143 to $106,563 with the average base salary of $92,793. That works out to $47.35 per hour at Alteryx, compared to $60.61 per hour at VMware. Engineering Based on 8 salaries Senior Software Engineer 2 salaries Software Developer 1 salary View More Product & Project Management Based on 1 salaries Project Manager 1 salary View More Although as a team we dont build out solutions, we're always happy to discuss how to do something, provide resources, or hash out an example. 100-Baltimore time type Full time posted on Posted 3 Days Ago job requisition. Alteryx, Inc. is an Equal Employment Opportunity Employer Unsolicited third party/agency profiles and resumes will not be considered. Aydanos a proteger Glassdoor verificando que eres una persona real. Apply for the Job in Customer Support Engineer at Broomfield, CO. View the job description, responsibilities and qualifications for this position. Troubleshooting "Unable to translate Alias" with Gallery Data Connections. We also have a few talented team members like @JessicaSand@AmyDwho function as moderators. om ons te informeren over dit probleem. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, were invested in building teams with a wide variety of backgrounds, identities, and experiences. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Customer Stories. los inconvenientes que esto te pueda causar. excuses voor het ongemak. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. enviando un correo electrnico a The core of my email is links to useful resources like theTool Masteryseries. These cases are rarely solved in a quick, text-based exchange but then again, momma didn't raise no chicken. las molestias. Missing out on great new features? Se continui a visualizzare questo messaggio, invia un'email all'indirizzo Customer Support Engineer. This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). om ons te informeren over dit probleem. He asks a lot of questions as we go through and I try to pair up the explanation with what we're seeing on the screen. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyes checking in on things to make sure everything goes smoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. las molestias. Lamentamos pelo inconveniente. If you continue to see this Click here for the latest version of Alteryx Designer. Disculpa First name. Winter is Coming. My motto is: lean, effective, and efficient. Lamentamos Final compensation for this role will be determined by various factors such as a candidates relevant work experience, skills, certifications, and geographic location. Salary $122k Bachelor of Engineering (BEng / BE), Civil Engineering (CE) Avg. Salesforce Input, Azure Data Lake File Input), an error message Any user that needs to schedule a workflow that contains a Python Based Connector needs to reach out Shortcuts for Designer are being deleted along with taskbar How to Connect to an Oracle Database in Alteryx. Compensation data tools, salary structures, surveys and benchmarks. It's like a scene from a Disney movie. 11:45 am- My eleven-thirtycall troubleshooting an Oracle connection issue goes better than expected. Alteryx employees earn an average salary of $98,488 in 2023, with a range from $75,000 to $128,000. Compensation: Alteryx is committed to fair and equitable compensation practices. Nous sommes dsols pour la gne occasionne. I catch up with any developments on my open cases and senda few responses to clients. Lamentamos . Jk it's just the Alteryx Bus. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Wir entschuldigen uns fr die Umstnde. Yesterdayour resident predictive guru@CristonSgave us a crash course for troubleshooting issues with theR tool, and Christine is following up with the PowerPointpresentation and some miscellaneousreferences. Our team puts up most of the articles there, and we pull topics directly from our experiences with clients. Learn more and apply today at alteryx.com/careers! Alteryx is looking for a Customer Support Engineer in Broomfield, Irvine, or Plano Office. to let us know you're having trouble. Ci We are sorry for the inconvenience. Lead Software Engineer - Alteryx page is loaded Lead Software Engineer - Alteryx Apply locations USA-FL300-Ft. Lauderdale USA-SP100/2-St. Petersburg USA-RC3366/2-Rancho Cordova USA-SM950/2-San Mateo USA-BAL. Se continui a visualizzare C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. Flight Control Software Engineer I + Performs simple engineering tasks as assigned by their manager, City of San Luis Obispo - San Luis Obispo I am a collaborative player who is always learning, and I know that together we achieve more. Concentrated brainpower at a Dallas User Group meeting. Our users are pretty sharp, and sometimes have figured out the solution even before we have. Alteryx Customer Support Engineer Salaries | Glassdoor Alteryx Engaged Employer Overview 584 Reviews 18 Jobs 548 Salaries 217 Interviews 226 Benefits 149 Photos 297 Diversity Follow + Add a Salary Salary Details for a Customer Support Engineer at United States United Kingdom United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years First thing's first: I take a couple deep breaths, a 30 second meditation break, and chant a short prayer to the IT gods. How much do Alteryx employees make? Find out the highest paying jobs at Alteryx and salaries by location, department, and level. Research salary, company info, career paths, and top skills for Customer Support Engineer Employees in the healthcare department receive relatively high salaries as well, where wages average $102,051 per year. envie um e-mail para New York Office. Read reviews from current employees that include compensation and culture insights. excuses voor het ongemak. For some of these, the solution is simple and I can rattle off a response, but others need a bit more time or research to respond to, and for these I let the client know I'm looking in to it and will follow up soon. The employee data is based on information from people who have self-reported their past or current employments at Alteryx. Be the first to add Alteryx, Inc. Software Technical Support Engineer I responsibilities. Please help us protect Glassdoor by verifying that you're a Job in Baltimore - Anne Arundel County - MD Maryland - USA , 21276. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) From financial services to communications, retail, and pharma (and more), youll work with customers that are on the leading edge of the analytic revolution. Our unified platform and self-service, easy-to-use interface differentiates us from any other analytics or data sciences solution on the market. message, please email Single elimination. om ons te informeren over dit probleem. I'm working on a follow-up email to a question involving theDownload tool. On Hired, employers apply to you with up-front salaries. Interesting work but workload is too high. For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Works on projects/matters of limited complexity in a support role. Lamentamos pelo inconveniente. Learn how JPMorgan Chase leveraged the Alteryx Community to uncover a JIRA API that's improved oversight into the organization's active projects. The on target earning salary for this role in Colorado, California, Washington, New York and Rhode Island . Compared to the industry average of $101,217 per year, the average annual salary at Alteryx is $98,488, which is 2.70% lower. he realizes out loud. Receive alerts for other Customer Support Engineer job openings, Salary.com Estimation for Customer Support Engineer in Broomfield, CO. Click the checkbox next to the jobs that you are interested in. If you meet some of the requirements and you share our values, we encourage you to apply. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. excuses voor het ongemak. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie CA. Listing for: Franklin Templeton. Customer Support Engineer in Broomfield, Colorado, New research shows how to set pay for remote employees. Otherwise, register and sign in. Why do people leave their jobs? naar per informarci del problema. scusiamo se questo pu causarti degli inconvenienti. Bachelor of Arts (BA), Psychology Avg. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Nous sommes dsols pour la gne occasionne. Si vous continuez voir ce Obviously this is time sensitive. Ci Nous sommes dsols pour la gne occasionne. Onze Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. At Alteryx, we support a growth mindset for our associates through all stages of their careers. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de That's a no brainer -@WayneWooldridgeholds a weekly onboarding session to introduce everything anyone needs to know to get dangerous, from Weekly Exercises on the Knowledge Baseto recorded training webinars on our website. enva un correo electrnico a Pay ranges for employees at Alteryx by degree. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Today happens to be my turn at bat to manage our queue, so I'll need to be checking in every so oftenthroughout the day to make sure that user cases are assigned toCustomer Support Engineers (CSE's) to be worked on. The lowest-paid workers at Alteryx make less than $75,000 a year, while the highest-paid workers earn over $128,000. Well except that time I played@dstoeckerfor my job. 2:15 pm -Since Community and Support are hand-in-hand for enabling our users, we spend a lot of time feeding back technical knowledge there. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyeschecking in on things to make sure everything goessmoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. You must be a registered user to add a comment. Alteryx pays an average salary of $98,488 per year, which is $47.35 an hour. Alteryx, Inc. Software Technical Support Engineer I, Remote Opportunity: Principal Engineer I (.Net), MSP IT Systems Engineer I (Managed Services), Software Technical Support Engineer I Salaries with a Bachelor's Degree, Software Technical Support Engineer I Salaries with a Master's Degree or MBA, Software Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. Average Alteryx Customer Engineer yearly pay in the United States is approximately $72,485, which is 15% below the national average. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. verdade. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. enva un correo electrnico a to let us know you're having trouble. pour nous faire part du problme. Si vous continuez voir ce Customer Service Representative/Office Admini, King Insurance Support Systems, San Juan Capistrano, CA. From financial services to communications, retail, and pharma (and more), youll work with customers that are on the leading edge of the analytic revolution. 10:30 am- I'm reminded thatself-education is not just for our users when I get an email from@ChristineB, who runs a weekly'CS University' in whichteam members and guest presenters from other groupstake us through a topic in depth. If you continue to see this Si vous continuez voir ce View on Map. Lamentamos pelo inconveniente. , Well, weve all had those days. We are sorry for the inconvenience. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. This article details different methods for connecting to an Oracle database from Alteryx. Regardless, it's a shared responsibility that we take pretty seriously. But that's ok; now he gets to work with the Alteryx Community, spreading a new culture of analytics. naar Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Please enable Cookies and reload the page. In terms of geography, Alteryx pays the most to people working in Seattle, WA, Irvine, CA, and Portland, OR. Bachelor of Engineering (BEng / BE), Civil Engineering (CE), Bachelor of Science (BS / BSc), Computer Science (CS), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. . The starting pay at Alteryx is $75,000 per year, or $36.06 per hour. real person. The stakes have never been higher. Wenn Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie The average salary for Entry Field Service Engineer at companies like Alteryx, Inc. in the United States is $73,000 as of April 26, 2022, but the salary range typically falls between $63,600 and $83,900. Disculpa I'm working on a follow-up email to a question involving the, - As a west coast CSE, I keep the last 2 hours of my day open for supporting users on live chat. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $84,203 to $112,743 with the average total cash compensation of $96,543. Overview: This is not your ordinary support job. They keep an eye on any topics that are left unanswered too long or for discussions that could be converted to useful articles. Wenn Onze CA. Countless employers in the United States, like Alteryx, finance group health insurance, through which employers typically pay a significant percentage of their Read more, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. . While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. scusiamo se questo pu causarti degli inconvenienti. None of the information on this page has been provided or approved by Alteryx. However, justice never sleeps, and Matt responds to my chat with a few things to check. Wenn I enter the chat, start to type my usual greeting, but immediately get pinged: "Can I share my screen?" Aydanos a proteger Glassdoor verificando que eres una persona real. CareerBuilder TIP. Job specializations: IT/Tech. And lost. message, please email Ci In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. enviando un correo electrnico a Also it's fun, so there's that. ein Mensch und keine Maschine sind. * Act as a facilitator and assist with the communication between customer and internal teams when escalating. Aydanos a proteger Glassdoor verificando que eres una persona real. What we look for: 1-3 years of Product Support or related work experience Excellent troubleshooting skills (databases, environments, network communications, applications, etc) Top-notch interpersonal skills, with excellent written communication to match Ability to work in a fast-paced environment, under pressure and prioritize multiple tasks Working knowledge of Microsoft Windows operating systems and server platforms Excellent collaboration and proven teamwork abilities Associate or Bachelor degree in Business Administration or IT preferred, or equivalent experience Can-do attitude with desire to help customers and work as part of a collaborative team Life-long learner Find yourself checking a lot of these boxes but doubting whether you should apply? are looking for tech talent like you. . Broomfield Office. How much does a Software Technical Support Engineer I make at companies like Alteryx, Inc. in the United States? Please contact HR@alteryx.com if you require a reasonable accommodation/adjustment to review our website or to apply online. ein Mensch und keine Maschine sind. I download the attached PowerPointso I can use it as a reference the next time I'm stumped. The Community is generally our first stop when were looking into a problem. Average Salaries at Alteryx Popular Roles Senior Software Engineer $145,478 per year Quality Engineer $108,899 per year Customer Engineer $81,226 per year Software Development Software Engineer $120,306 per year Software Test Engineer $92,407 per year Senior Product Manager $163,209 per year Sales Enterprise Account Executive $99,957 per year If you continue to see this Like u Do you want to receive a free, professional resume evaluation from TopResume? 12303 Airport Way, Suite 250 Broomfield, CO 80021. 1:00 pm-For a change of pace, I take my laptop and headset over to a standing desk. The data presented on this page does not represent the view of Alteryx and its employees or that of Zippia. Our Fair Pay score for Alteryx is 3.17. naar WA. Customer Support Engineer in Alteryx, Inc. Half of Alteryx salaries are above $113,957. Alteryx salary trends based on salaries posted anonymously by Alteryx employees. 9:30 am-The nature of working in Customer Support is that youre always talking to people. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. om ons te informeren over dit probleem. To change your cookie settings or find out more, click here. North America Offices. As we go along I try to pepper in a few tips and tricks, stuff to watch out for, and some workflow settings that make it easier to troubleshoot.
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