Opinions expressed here are authors alone, not those of the bank advertiser, and have not been reviewed, approved or otherwise endorsed by the bank advertiser. American Express Serve (Jackson Hewitt Co-Brand). $2.50 at non-MoneyPass ATMs. ATM operator fees may apply. Available on both Apple and Android devices, the American Express Serve App makes it a piece of cake to check on your account while on the go. There are two ways to open an American Express Serve account: online or at a participating retailer. Contact American Express Travel Related . Yes, you are allowed to have up to five American Express Serve Accounts at one time. To activate the online chat function and reach an Amex customer service representative, simply log in to your American Express account and click the blue "Chat" box in the bottom right corner. Thank you. WalletHub editorial content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any company. Another choice is direct deposit, which entirely automates the procedure and reduces your fees. Was loaded they started stealing it. Love the convenience and quick responses. American Express Serve has a rating of 1 star from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. That money was my living money for the month. Past performance is not indicative of future results. I missed my dentist appointment today because I don't have the gas and my outlaw biker brother doing life in Walla Walla is expecting a package and now he's burnt. Its useful for canceling cards, and even for asking whether youve had a particular card in the past (since all sign-up bonuses are once in a lifetime now). Bachelors of Applied Science in Computer Systems Networking and Telecommunications . American Express Serve. Utilize a check to add money using the Mobile App quickly. A lot of people dont seem to know about Amexs online chat feature. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. To access your Amex online account after that, you must create a new password. If you choose to pay your American Express credit card via mail, make sure to send it early enough that it will arrive by the due date. Note: How of Nov. 1, 2016, one 2.25 percent service fee desires automatically be added to invoices forward tap sales purchased with a credit or debit show. You can use the card, for instance, to pay bills, shop online, get cash from MoneyPass ATMs, or make regular transactions. P.O. >> http://powerpacplus.org/big-lots-credit-cards-login/, You must first sign-in on the serve card login page in order to use all the features of your online account. You can also reach American Express credit card customer service by mail. Downdetector only reports an incident when the number of problem reports is significantly . Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Whether exploring with his family, a group of friends, or on his own, Jeff always makes sure to absorb the local culture, taste as many new cuisines as possible, and visit a few small breweries when he's away from his home in the Washington, DC area. I had over 274 disputes on my account!!!! Not only that, but it comes with many of the perks youd expect from American Express. I find Amexs online chat to be easy to use. Well start sending you the news you need delivered straight to you. Soon as my tax refund hit my account they automatically started stealing from me. I've also found that the chat people cannot seem to write a sentence properly. How to Add Funds. A link has directed you to this review. It's a inside job and I will never use them or Jackson hewitt again. As the main account holder, youre able to set limits on spending and review each cards transaction history. We have had American Express Serve card for 3 years and no issue, However this year we received our federal tax refund on February 15 then on the 18 the of February all of our money was stolen off the card. Why is American Express not accepted everywhere? Learn from this and cancel this before you end up in the same position. Powerfully backing our customers, colleagues, and communities. You must provide your Social Security Number. Earn 80,000 bonus points after spending 1,000 in the first three months. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Know any other ways to contact American Express Serve? This includes all of the different types of Serve accounts, including: In person: Bring in a check or credit card to 1600 W. 12th Ave. Denver, CO 80204 I couldn't recall it, so I went back into boxes of my tax records, and sure enough, I had had the cards. This compensation comes from two main sources. Report Abuse. Utilizing the range of services offered by Serve, you may easily manage your finances. View More Shipping & Delivery Track My Order What Are My Delivery And Shipping Options? Jackson Hewitt is involved with these cards. Once you look at the details of the card, it becomes pretty obvious that the fees you pay when using the American Express Serve Reloadable Prepaid Debit Card will vary greatly, depending on how you use it. American Express US based customer service number - myFICO Forums - 4268897 Hi Is there a number I can call and talk to an live person here in the US? Standard message rates apply. And at what cost in time and effort? If you enroll your Serve account for direct deposit you can get your paycheck up to two days sooner. I have filed complaints with the government agencies that is over the compliance of American express travel related services. Do not trust these overseas crooks. The rep also suggested I register the card in case I need to dispute any charges - ok, makes sense. I still need food so I place my order again, this time entering the correct zip code, order goes thru no problem, delivery received, all is fine with the world. The link Forgot username/password? is located underneath the Log In button. . Call or Write Find the phone number or address you need. This thread is . We answer Visa, MasterCard additionally Discover. The Forbes Advisor editorial team is independent and objective. Its location on this page may change next time you visit. You can check the status of your bill payment by logging into your account and choosing View all transactions from your primary account once you have finished making your payment. In addition, the Serve App has a variety of features that allow you to fully manage your account, right from your phone. Enjoy reading our tips and recommendations. Terrible. Staying up-to-date with the latest news and insights is crucial for confidently navigating this complex landscape. $0 when you Direct Deposit $500+x, Unlimited 1% Cash Back on purchases, no annual cap (Added to your Account to use for future purchases. Create an account. Are you sure you want to rest your choices? Up to $7.95 (Provider offer reduced fees plans or fee waivers based on qualifying activities), Up to $9.95 (Provider offer reduced fees plans or fee waivers based on qualifying activities), $0 (cash reloads only available at Walmart), Good for people who want a simplified checking account with little to no fees, $1 annual fee (no fee if you load $500 or more on to your card every month), Offers simple account management tools and services, Surcharge if you make a withdrawal at a non-MoneyPass ATM, AMEX may not be accepted at every merchant. American Express Serve is rated with a F rating from Business Consumer Alliance as of 4/25/2023. They should have a secure website to go to. I spend a lot of time in the air, and during that time I can typically use the internet, but I cant make phone calls. In daily usage, you should not notice a difference between a prepaid debit card and a traditional debit card. Went through the process also paying with cash waiting for funds to reload onto my card, however it never reloaded to my card. 3. Few cents there until they depleted my account into the negative!!!! Set Up. There are four ways to load your Serve account: direct deposit, bank transfer, mobile deposit, or a cash deposit at a retailer. For customer service, tweet @AskAmex. Learn More About Our Business. Editorial Note: We earn a commission from partner links on Forbes Advisor. Access your American Express Merchant Account online. You could send American Express a question by secure message, and theyd typically respond within a day (Chase still offers this feature, for example). You can add money to your Account at the register at thousands of partner store locations. American Express Serve is a prepaid debit card that offers the convenience of Amex without monthly billing statements or overdraft charges. A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance. Must be on regular PC and the full site. You'll need to. With direct deposit, employers can electronically transfer your check. Banking provides savings accounts, loans, mortgages, & credit cards to people and corporations. 1800 419 1255 *. Opinions expressed here are authors alone, not those of the bank advertiser, and have not been reviewed, approved or otherwise endorsed by the bank advertiser. . Box 650448, Dallas, TX, 75265-0448, Express Mail: American Express, Attn: Express Mail Remittance Processing, 20500 Belshaw Ave, Carson, CA 90746. You can use this card at other stores and earn rewards for all your purchases. Two further Serve prepaid debit card that American Express also offers is the Serve Cash Back and the Serve Free Reloads cards. I got the Serve American Express prepaid debit card to save me a little money in bank fees for when I need to pull money out from Thailand. The whole damn refund. Ultimately, the American Express Servecard is best for everyday spenders who regularly use direct deposit and have access to MoneyPass ATMs. Once you click Start Live Chat youll be prompted to write a sentence about your question, and then a few seconds later youll be connected to an American Express representative. To give you a few extra days to retrieve your earnings, Amex can credit your account one to two days before your scheduled payment date if your firm provides payroll information on time. Reviewers complaining about American Express Serve most frequently mention customer service, and jackson hewitt problems. This site may be compensated through the bank advertiser Affiliate Program. So I call A.E Serve again. As long as consumers use one of the in-network MoneyPass ATMs, there is no fee. Since 1850, American Express has worked to make a difference in our customers' lives in ways that matter most to them. The number is all automated, there is no live person. You can access the following functions of the card mobile app by logging in using your current account login information: In certain circumstances, you might not be able to access your account via the app. Members receive numerous benefits such as exclusive rewards, preferential pricing, 24/7 customer support, and various travel perks, including trip protection and budget-friendly car rentals. However, the card has li Information provided on Forbes Advisor is for educational purposes only. To stay within the $100,000 annual limit, youd have to average $8,333 in combined spending on a monthly basis. Rebecca is a writer for MyBankTracker.com. The action you just performed triggered the security solution. Simply sign up for the card online, have a monthly direct deposit of $500 or more and use the money to pay bills online. Rounding purchases to the nearest dollar means that you won't earn a fraction of a penny in Cash Back. Do not use for your taxes. In the Amex Mobile App, tap the chat icon in the top right corner. If you value convenience and low fees in a prepaid card, American Express Serve delivers in a big way. Since that time, he's been to over 50 countries and become an industry expert in airline and hotel loyalty programs, credit cards, and travel. The Serve has many of the same features as the Serve Cash Back, but it also offers 1% cash back on all purchases, which is unusual for prepaid cards. On the surface, the American Express Serve card and the Bluebird card are very much alike but there are some key differences. The American Express Serve card is fee-free for the most part but certain transactions will cost you extra. Editorial Disclosure: This content is not provided or commissioned by the bank advertiser. Access account information 24/7. Please contact American Express directly at 8009540559 if you're having trouble withdrawing money from your American Express Serve. Something went wrong. american express serve customer service phone number down? Your card may have been blocked to prevent unauthorized access to your account. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Up to $3.95 in retail locations, $1 There are three Amex Serve cards to choose from each with varying monthly fees, reload options and benefits to suit your individual needs. American Express Serve Log-in to simply check your Available Balance and review the details of all of your recent and current. Some prepaid cards penalize you if your balance drops below a certain amount. American Express. Any company with customer service reps really needs to provide this. American Express Serve Reloadable Prepaid Debit Card Review. I totally agree that calling customer service at serve is somewhat impossible. Login for Amex Serve Cards, Payment Guides, and Customer Service. Do you typically handle your credit card service requests online or by phone? in Political Science and Government from University of South Carolina; MS. in Criminal Justice and Corrections from Charles Southern University. There are a variety of fees associated with the American Express Serve card, depending on how you use the account. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. I never heard of such A thing and I'm 63 years old there At of all the credit and debit card I've had this American express serve account is the worst instead of canceling the order that was just maid they make you wait 10 days before putting the amount even if you made it within 2 hours. With the ability to earn between 5% and 22.5% cash back, the can net you some serious savings on your next in-store purchase. So the chat person probably just looked at what I currently had, not accessing the prior records. To pay an American Express credit card bill online, to your online account and click on "Payments." Depends on how thorough the AMEX computer is and what database it uses. :P Online I feel is also better as you can monitor your accounts while chatting. I have called the merchant and am disputing it with them but it doesn't look promising so for now I'm out $200 for ** pizza and am just supposed to suck it up??? I recently purchased and loaded this card at Walmart. Its almost been a month. Today is February 28th and my they of course sent me a email saying my claim was denied, so $1,874.is gone. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. 2. It is common for some problems to be reported throughout the day. There are two ways to open an American Express Serve account: online or at a participating retailer. Contact Us Monthly fees for American Express Serve cards range from $0 to $7.95. All Rights Reserved. Prepaid cards function similarly to debit cards at any retailer that recognizes their payment network, such as Visa, Mastercard, or American Express.