Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. tyrell fuimaono sister; missing 411: the hunted wiki I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. yup ery poor customer service boycotting argos now going to try with tesco, WHEN I WAS WAITING TO COLLECT MY DYSON VACUUM CLEANER I SAW POSTERS ALL OVER THE STORE SAYING 25% OFF DYSON PRODUCTS WHEN YOU TRADE IN YOUR OLD VACUUM CLEANER . Old thread, but I have the same issue. This will surely increase the credibility of your complaint. "I tried to place an order which wasnt going through so tried four times, just over 300 each time. This is because the payment will be rejected by, as no order has been placed, this payment then gets placed into Paypals holding account. LOL. Jul 3rd, 2022 by . Will do that, but has anyone else experienced the same with Argos? The first pending transaction used the 24.99 gift card, 240.10 PayPal balance and 134.90 bank funds (399.99) The second pending transaction used 375.00 from my bank (so they still accepted the gift card with this order). They seem to have all their beanbags coming from one supplier which is obviously not up to it. ", Another shopper asked: "Perhaps you can return the 140 you have taken from my account with no order created? How do I know my online order has actually gone through? i always come to argos for mobiel phones as they have good deals but i will no longer be goin to argos as they staff was rude to me when i asked for the 10 pound free cred which im still not very happy with and i will be writing a letter to the manger coz it was a young kid working there bout 18 very rude indeed. After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. (and?) In normal circumstances this would not happen (sounds hopeful) and our internal findings show that the correct item was issued out to you. I then received a delivery on the following Wednesday. Items showing as in stock for home delivery but not available when trying to buy them. I was meant to have been sent a letter regarding the delay - I never received it. As all our records show that the correct item was sent out to you I am unable to assist you further in this matter. This person told me that they were not in the least surprised by the mix up as Argos are always giving them incorrect items to deliver. If you click on a link in this story we may earn affiliate revenue. which i believe picked another bed. You can speak to argos to get them to tell the bank they arent going to collect the payment but by the time youve got through to someone who understand what youre on about and can actually handle it youre probably better of just waiting. I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. I will post details of final outcome once this is over, in the hope that it will help others. Sign in or register to get started. 1999-2023 PayPal, Inc. All rights reserved. after that they don't care about whats wrong with your product, I think the whole company is a disgrace, I bought a digital camera, after less than 15 minutes the battery wore out, it also took really bad low quality pictures even though its 10mp (Kodak c1013 DONT BUY THIS PEOPLE), so, I asked for an exchange, (not even a refund!) I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. Editor, Marcus Herbert. argos taken money but no order confirmation. If you have a new account but are having problems posting or verifying your account, please email us on. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). But if it happens again please bring this up. WHAT CAN I DO, I bought a laptop from Argos in November, it worked for two weeks then the screen broke. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I really find it hard to believe that anyone from ulster, northern ireland cant spell one of the biggest names. IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! Argos have now taken nearly 700 from my bank account and all I got from the complaints department was to speak to my bank who can't do anything as this is an error by Argos. DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! It couldn't, however, tell The Sun how many customers had been charged for orders that haven't been processed properly, or how many people have already been refunded. You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. ), then finally told that 'Lisa' had gone home and I would have to speak to her Monday. Thousands of households can get 150 free cash for grocery bills, Martin Lewis issues warning to mobile phone users who pay more than 9 a month, News Group Newspapers Limited in England No. We said it is not right when they are willing to accept returns before but on this item you refused. In the end she handed the hone to her manager as she was getting nowhere. They have an online promo code TECH10 available for 10% off that expires midnight today so I took advantage of that. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. It's still says the payment is pending on paypaly and money are gone from my bank account but I guess I just gotta wait a bit . I had wanted to upgrade for a while and as I had a (small, simple) wedding coming up and had agreed to take the pictures, decided it was definitely the right time for the purchase as I could use my own equipment instead of hiring. I therefore decided to check it - and was straight on the phone to 'customer services'. wardrobe, had been sent to them. It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! Thank you so much for your replay . 8 Posts. Leave the Archive. I asked whether in the circumstances they were willing to offer any compensation. Comments #2 11-01-2021 2:00pm. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. I was told that I would get a call from someone on Monday. Our reason for ordering all this in the first place was because we had moved into an unfurnished place. I too have been ripped off my Argo's they just want your MONEY! Argos told us it's currently experiencing a high number of calls to its customer service line due to the coronavirus crisis, but says it aims to refund shoppers who've been charged but not received their orders "as soon as possible". So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. I should add that I also paid an extra 2.95 for a Saturday delivery slot (delivery before 1pm). If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. I didn't want it any more but decided it would be best to take it back to the store myself, explain and get my money back straight away, rather than waiting, who knows how long for them to get it back and issue the refund. At the time a message came up, telling me that they could not confirm my order at that time but I would receive an e-mail within the next few hours. This can take up to 7 working days. She sheepishly said good bye and call ended. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. On Monday, the allusive 'Lisa', called me. and asked exactly where this left me. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). no returns accepted. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. Still haven't had an email confirmation and not sure if your order has gone through? Last night their website was acting up, I've placed 5 orders but the website kept giving me 404 error. But if they have not captured it then Argos can't cancel it or refund the payment for you. So I made a Fast Track order trough their website but whilst checking out I received unsuccesful payment error but in fact I have been charged for an order that doesn't exist. he said no. P me off that much I will never use Argos / homebase ever again. Well there is no order as per se but you know what I mean. If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. Iconic discount shop to shut its doors next month - is your local affected? The women who answered the call informed me she was the person who i was being originally put through to when I had cut off the phone call. This 'woman', was the strop-bag I had expected and more. Editor, Marcus Herbert. i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more.
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