Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. England, Wales and Northern Ireland celebrated the hottest day of the year so far on Saturday, with temperatures expected to rise further over the bank holiday weekend. Im gonna get a Criminal record or fined arent I? We therefore recommend that you travel with a paper copy of your E-Ticket as it may not always be possible to display your E-Ticket on your mobile phone or other electronic device; travel with a Ticket which you are not entitled to; travel on any Service on which your Ticket does not permit travel; travel in breach of these Conditions or any Special Conditions applicable to your Ticket; travel before the valid from date or after the expiry date of your Ticket; travel with a Ticket which is invalidated or fraudulent in accordance with these Conditions or any applicable Special Conditions. We therefore recommend that booking is made at least 36 hours in advance of travel, through our Assisted Travel Helpline on 03717 81 81 81 (lines open 8am - 10pm 7 days a week) or using another contact method listed in our Disabled Code of Practice, so that we can check that your mobility scooter is safe for stowage in the luggage hold. (b) Luggage checks: where your Luggage is removed from a Coach for customs checks, you will be responsible for getting your Luggage back from those checks or any carousel to the Luggage compartment of the Coach. (i) Non-refundable items: In addition to certain non-refundable Tickets, there are other charges which are non-refundable (including, without limitation, booking fees). To do so, you must reserve a place on the particular Service at least 10 minutes in advance of that Services departure time through our website at My Account, at a coach station or through our Customer Service Centre. We accept no responsibility or liability for such requirements or any delays or other problems caused by such requirements and you expressly agree that this is a risk you freely assume as a condition of travelling on our Service. You may also use this page to check the status of your appeal. IP12 1BL. Discover what we do to ensure our services are fair for all. Routes that will see a revised timetable include the 4 bus route from Birmingham to Solihull, the 8A and 8C Birmingham inner circle route and the 126 from Dudley to Birmingham. Or by navigating to the user icon in the top right. There will be changes to the bus route for services across Birmingham, Soliuhull and the Black Country from Sunday, December 5, Get the latest Black Country news straight to your inbox. (xi) any items which, in our opinion or in the opinion of any driver of a Coach or National Express representative, are or may be unsafe, or may cause injury, offence or damage to any persons or property, including items with sharp or protruding edges, any item over 20kg in weight or any item which cannot be folded down or packaged to comply with Condition 11.1, or items which are otherwise considered by us to be unsuitable for carriage by reason of their weight, size, shape or character, or which are fragile (and not securely packed) or perishable or in liquid form (and not securely sealed). Your personal data will be processed in accordance with our customer and passenger privacy notice available at www.nationalexpress.com/en/help/privacy-centre. (b) Labelling of Luggage: All Luggage should be clearly and appropriately labelled with your name or other contact details. (a) Making the claim: If you wish to cancel your Ticket earlier than 24 hours prior to the departure time shown on your Ticket you may claim a refund from the office or agent who issued the Ticket. (h) Partial refunds: Unless stated otherwise in the Special Conditions applicable to your Ticket, if you have used the outward part of a return Ticket but not the return part, we will only refund the price paid for the return part of the Ticket. you having to buy a Ticket for another Service if you miss your connection), unless caused by our failure to provide the Service with reasonable skill and care. We welcome highly trained assistance dogs and assistance animals on our coaches. Group net zero target for Scope 1 and 2 emissions. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). Find Timetables. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. For service updates and diversions follow us on twitter. If you have to change from one Coach to another you will be responsible for transferring yourself and your Luggage and other items of property between Coaches, unless other arrangements have been made in advance including those made by passengers who have pre-booked assistance. The business also operates Dublin Express services in Ireland, between Dublin city centre and the airport. We will not be obliged to carry any Luggage which has not been properly packed. You will be asked to provide information that your assistance dog/animal is highly trained, such as a certificate, correspondence from the training organisation, ID book, owner training logs, an email or a verbal assessment from the owner confirming what training has taken place. (c) Filming: You shall not, without our prior written consent, film on any Coach or at any Station owned or managed by us for any commercial or professional purpose. Please ensure that the details you enter are accurate and match those on the Notice. We shall not be liable to you for any loss of revenue, loss of profit, loss of business or opportunity or business interruption, or any indirect or consequential loss. Task Force on Climate-related Financial Disclosures. If you pre-purchase excess Luggage or outsized items and there is insufficient space to take the Luggage or outsized items, you will have to wait for the next Service with available seats where priority to board will be given to you over customers without reservations. If the select your seat option is not available on the new Service you will be entitled to a refund of your seat reservation fee in accordance with Conditions 9 and 10. fail to produce your Ticket for inspection when asked at any point during your Journey; do not have sufficient battery or signal on your mobile phone or other electronic device to display your E-Ticket (if you have not printed this) or M-Ticket when asked at any point during your Journey. "Could I also remind all our customers that since Tuesday 30 November 2021, its now mandatory to wear face coverings on all public transport, including buses, unless youre exempt, so please remember to bring one with you for your journey. (d) Time limit for refunds: You must make your claim for a refund of a Ticket no later than 28 days after the date on which your Ticket is valid for travel. If you are boarding or alighting a Coach at any of these stops, you will only be permitted to bring hand Luggage onto the Coach. Yes, if you want to travel before 9.30am, you can pay just 1 for a single journey. (a) What are prohibited items? For the safety and comfort of all customers, no alcohol or hot food is permitted on our coaches. Call one of these numbers for help: You can only get a refund on a Swift ticket if you register your card online. Adult fares are applicable to all passengers aged 2+. We will not be obliged to give you a refund until we have received your unused Ticket. If you are not sure of who you need to contact, call our main switchboard number. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). If you fail to produce the discount card you will be required to pay the applicable fare payable for the Journey(s) permitted by your Ticket without the discount. (c) Young persons over the age of two: Young persons over the age of two do not qualify for a Child Ticket and will be required to purchase an adult Ticket. Unaccompanied children under the age of 16 will be refused travel on boarding. Different operators have different rules for refunds. (c) We will not be liable to you in respect of prohibited items: If you take any prohibited items of property onto any Coach or into any Station, we shall not be liable for any loss or damage occurring to such items for any reason whatsoever, including our removal of such items. These journeys will run along a one way loop via Old Portway, Edgewood Road, Longdales Road and Edgewood Road to turn around. A spokesperson for National Express West Midlands said: "Drivers rejected the improved offer of a 14.3% pay increase along with increases to Christmas and New Year's pay and accident pay. I want to change course but it's really confusing and scary. We will not be obliged to make any amendments to an E-Ticket or M-Ticket after booking, except where you can provide evidence (which we consider to be satisfactory in the circumstances) in order to demonstrate that an error was due to our fault or technical error. Alternatively, you can write to us at Customer Relations, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD or via any other advertised address for the purpose. Modern slavery statement. (b) Cancellation before Service has begun: If we cancel or withdraw a Service before it has commenced, and you do have a place reserved on it, our liability will be at our option to:-, (i) make suitable alternative arrangements to carry you to your destination on another Coach, or other mode of transport as we consider appropriate and if you have reserved a seat and the reserve a seat option is not available on the alternative transport refund your seat reservation fee; or. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Bus. Please visit our careers website for more information Need to speak to someone? (c) a service that is subject to its own, separate, terms and conditions of carriage (other than Special Conditions) which shall be made available to you on the website or at the place that you, or another person on your behalf, purchases a ticket for travel on such service. (b) Period for which your Ticket is valid: Your Ticket is valid for travel: (c) Expiry of your Ticket: When your Ticket expires in accordance with Condition 3.2(b), it is no longer valid for travel. Small valuable items include bank cards, money, medication, jewellery, precious metals, laptop computers, hard drives, personal electronic devices and mobile phones, and important papers and instruments creating legal entitlements include negotiable documents, securities, business documents, passports, visas, tickets and identification documents. These Conditions tell you who we are, how we will provide services to you, how and when you and/or we may change or end the contract between us, what to do if there is a problem and other important information. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Contact our customer services below. BUS USERS across Coventry will be among those affected as National Express West Midlands bus drivers start an indefinite strike from today (Monday, March 20). (d) Proof of age: Evidence of the age of a child or young person who is due to travel or is travelling may . Additional information: 87 has 55 stops and the total trip duration for this route is approximately 68 minutes. None of our, or our subcontractors, employees, agents or representatives, has authority to alter, modify or waive any of these Conditions or any Special Conditions. Customer Services - TicketingTransport for West Midlands16 Summer Lane, BirminghamB19 3SD. (b) Rubbish: You must take your rubbish with you when you leave the Coach. We're here to help you 8am-10pm everyday. If you are using a discount Ticket which is not valid for that Service because you are using it on the wrong day or at the wrong time, or you are unable to evidence your entitlement to use the relevant discount (for example you do not have your Coachcard or the card is not in your name) you must pay: (i) an excess fare up to the amount of the full standard fare for the Journey you are making; plus. Calls to this number are charged at local rate. You can ask for compensation if your Swift card didn't work and you had to buy a new ticket. (b) Travel in a Coach seat: For passengers who can transfer from their wheelchair to the Coach seat, we can transport lightweight manual wheelchairs where they can be safely stowed in the luggage hold of the Coach, which will be the case where they can be folded down and weigh less than 20kgs. If you have an enquiry about using one of our services please ensure you contact the appropriate customer service team in each business. KPMG has received a fine of 1.75m, which has been reduced to 1,023,750, whilst former partner Sykes will pay 75k, which has been reduced to 43,875, as a reflection of both KPMG's and . (a) Children under the age of two: Children who are under the age of two shall qualify for a Child Ticket. It takes all of us working together to make us an award-winning business. If you are purchasing a ticket for another person, then it is your duty to make sure that they are aware of these Conditions and any applicable Special Conditions and agree to comply with them when they use the Ticket to travel on our Service. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. You can also apply through the post. We are adding in buses and drivers to improve reliability, especially at school times. Subscribe to our email updates service below to receive the latest news from National Express Group. (a) Required behaviour: You must ensure that you: (i) Behave in a reasonable, sensible and lawful manner on a Coach and at any Station; (ii) Comply with any request or instruction from any driver of a Coach or any National Express representative; and. Now you can enjoy convenient local bus travel when you arrive in Birmingham and take advantage of great offers too at www.nxbus.co.uk. (d) Young persons over the age of 16: Young persons over the age of 16 do not qualify for a Child Ticket and will be required to purchase an adult Ticket (unless they qualify for any other discounted or concessionary travel). (i) You may store luggage in the hold of the coach, free of charge, 1 large suitcase or rucksack each measuring no more than 75cm x50cm x32cm and weighing no more than 20 kg. Birmingham & the Black Country nxbus.co.uk Joined June 2011. Policies & statements. It is not their Birthday !! Helping with your journeys where we can 8am-10pm every day. (d) Storage of Luggage: All Luggage, other than hand Luggage, must be stored in the hold or other storage compartment on the Coach and not in the passenger compartment of the Coach. Subscribe to our daily newsletter! (c) Unaccompanied children: We will not be obliged to carry any child under the age of 14 on any Service unless that child is accompanied by a responsible person aged 16 or over. We recommend that passengers requiring special assistance contact our Assisted Travel helpline at least 36 hours prior to departure of the applicable Service to give us time to arrange assistance for you. National Express West Midlands closely monitors its 29 BYD ADL zero-emission buses, including for energy consumption and driving style. Call Swift Support on 0345 075 6006 to apply for a refund. Items may include but not limited to; liquids, perishable foods and animal remains and or vegetation. To see a list of accessible coach stops please click here. (b) If you wish to join your Service at a different location than your start point and you have not amended your Ticket in accordance with these Conditions you will be required to purchase a new Ticket for the Service, subject to space being available on the Service from the different start point to the finish point. Lines open 8am-10pm 7 days a week. Book tickets & track your coach anytime, anywhere. Bus 934 provides an alternative between Barr Beacon and Walsall. (a) Immigration checks: Where a Coach is required to stop at any immigration, passport or customs check-point, the Coach will wait for a reasonable period to enable all normal checks to be carried out, However, the Coach will not be obliged to wait for any passengers who are detained or delayed for any reason and will be entitled to depart after that reasonable period leaving any detained or delayed passengers behind. Revision Struggles?! And why? (a) Lost and Stolen Tickets: We will not be obliged to replace your Ticket if it is lost or stolen. (g) Effect of refund: If we give you a refund, your Ticket will be cancelled and we shall have no further obligation to carry you on any Service with that Ticket. Services across hundreds of routes have been disrupted by the indefinite action by members of the . For these purposes, we refer you to the Ombudsman Services of The Brew House, Wilderspool Park, Warrington, WA4 6HL (the ADR Entity). (b) What happens if you take prohibited items: If you take any prohibited item onto any Coach, we will advise you that they are prohibited, we will remove them from the Coach and the driver will give you a reasonable amount of time, based on timetable of service, to either dispose of the item or make alternative arrangements for the item's transportation. Three donation days, held at Edgbaston to take in new and nearly new donations of gifts and books, are now ended. Condition 11 will apply to any Luggage or other property left by the detained or delayed passengers. You are responsible for making sure that you travel on the Service for which you have a valid Ticket and that you board that Service at the correct boarding point and you alight that Service at the correct destination. We accept no responsibility or liability whatsoever and howsoever caused for the actions or omissions of such Third Party Provider or any of their employees, agents or contractors (including if that Third Party Provider fails or delays in carrying you on their services) and you shall make your claim for any loss or damage you suffer or incur direct against that Third Party Provider as your contract is with them for your carriage on their service. This also applies even if you have reserved one of the front seats and you will not be entitled to a refund of any fee paid for reserving such seat. We are determined to provide you with the right support and help to deal with your query. The skipper celebrated by staring at the away fans that had been goading him. You will be required to purchase a new Ticket at the published fare for the Journey(s) you wish to make to enable you to travel.
Robert Bell Obituary Ohio,
Misty Tripoli Ethnic Background,
Articles N